Your Questions, Answered
I’m a business
Billycart helps businesses deliver a personalised experience to their customers for recurring payments. As one of your most frequent customer touchpoints, payments are often cold and inflexible. With Billycart, they don’t need to be.
Our recurring payment system is quick to set up through our templates, and we offer automated clear communication between you and your customers so you can be sure your payments are on track.
Our clever automation means we can recover 99% of failed payments in the first 72 hours without you having to lift a finger. We also allow flexibility for your customers; they can easily adjust payment days to work for them to ensure successful payment too.
No, we work with a number of payment providers to offer a seamless recurring payment set up. As an official Square partner, we can set you up instantly on Billycart, other payment providers can take 1-2 business days to process.
Click sign up on the top right of your screen and select the payment option that best suits you. If you have more questions, or need help setting up your account, you can join a Billycart expert for a 1:1 call to help you get started.
Yes! With Billycart you can say goodbye to chasing customers for payments and use our automated communication tools to let your customers know about their upcoming payments, failed payments and recovery steps. You only need to pick up the phone if you want to.
All fees are set and collected by your business. You are in complete control. You can choose to pass on any fees charged to you by your payment provider (like card processing percentages) or absorb that yourself. In short, the fees your customers might be hit with are completely up to you and kept by you, not Billycart.
No, but that is something we’re great at.
Billycart can be used to create a range of payment agreements, from one off payments, paying in increments or even to pay an initial deposit. We created Smart Payment Agreements™ to make this a simple process for businesses.
We created our Billycart technology to solve failed payments in a way that works for both business and customer. Through Billycart, businesses can use free automated communication through text or email to keep their customers on track with paying on time. We don’t use failed payment fees as the focus point, we use clear communication, Grace Periods and ease of use to improve the rate of failed payments.
Our clever automation means we can recover 99% of failed payments in the first 72 hours without you having to lift a finger.
Welcome to Billycart! Billycart was built for small and medium businesses to manage their recurring payments. We recommend enterprises and banks visit our brand, Paypa Plane for the best in-market recurring payment solutions.
I’m a paying customer
Have you ever had a recurring payment, like a gym membership that comes out every Tuesday, but you get paid on Wednesdays? You’re good with money but in those final hours before payday, your account can look quite barren.
Billycart’s Smart Payment Agreements™ allow you to adjust the day a recurring payment leaves your bank account. You deserve a say too!
Billycart is also quick to set up and easy to use.
You can easily find this by visiting mypayments.billycart.com.
Enter your four-digit pin (you made this yourself when you first signed your agreement). Scroll to the 'Next Payment' to view the date.
We are not a fan of late fees. Unlike most payment companies, Billycart doesn’t make a dime from late fees. We use clever automation to let you know your payment failed and give you time to pay the business you owe.
We also offer Grace Periods™, which in most cases is much less money than a late fee. This gives you a little more time to repay the amount you owe the business.
Heck yeah you can!
Well, by a couple of days. We won’t allow you to change your weekly gym membership by 100 days, that would be crazy.
We let you change the day from say Monday to Tuesday to best suit you and your pay day.
We handle everything digitally, from sending agreements through to payment. Everything is entirely secured to meet and exceed international compliance standards and you have control over your payments; any changes updates, or modifications are tracked, visible, and adjustable by you.
